Author :
Abstract
Dünya'da sağlık sistemlerinde kalite kavramı her geçen gün daha fazla önem kazanmaktadır. Sağlık organizasyonlarında yöneticilerin bu süreçte ölçmeye ve sürekli iyileştirmeye dayalı yönetim modellerini bilmeleri, uygulayabilmeleri oldukça önemlidir. Kalite göstergeleri iyi yönetilen sistemlerin başarılarının düzeyini sayısal olarak tanımlamaktadır. Hemşireliğe duyarlı göstergelerin kullanımı ise bakım uygulamalarının yönetimi için son derece önemlidir. Sağlık hizmetlerinin sürekli iyileştirilmesi süreci bakımın sistematik değerlendirilmesini gerektirir. Sistematik, kanıta dayalı geçerli ve kapsamlı hemşireliğe duyarlı kalite göstergelerinin geliştirilmesi, hemşirelik bakımının doğru ve kesin bir şekilde ölçülmesini, değerlendirilmesini ve bunların hasta sonuçları üzerindeki olumlu etkilerini kolaylaştırabilmektedir. Hemşirelik bu süreçte anahtar bir role sahiptir. Sağlık işgücünün en büyük bileşenini oluşturmaktadır. Yönetici hemşireler ise kalite sistemlerini koordine etmek ve diğer sağlık profesyonelleri ile koordinasyonu ve iş birliğini sağlayan bir lider konumundadır. Yönetici hemşirelerin kapsamlı verilere ulaşarak, hemşirelik bakımında kaliteyi iyileştirmek için bu verilerin en iyi nasıl kullanılacağına karar vermeleri ve çalışanlarının katkılarını sağlamaları gerekmektedir.
Keywords
Abstract
The concept of quality in health systems in the world is gaining more importance day by day. It is very important for managers in health organizations to know and apply management models based on measurement and continuous improvement in this process. Quality indicators define the level of success of well managed systems numerically. The use of nursing sensitive indicators is extremely important for the management of care practices. The continuous improvement process of health services requires systematic evaluation of care. The development of systematic, evidence-based, valid and comprehensive nursing-sensitive quality indicators can facilitate accurate and precise measurement and evaluation of nursing care and their positive effects on patient outcomes. Nursing has a key role in this process. It is the biggest component of the health workforce. Managerial nurses are a leader in coordinating quality systems and coordinating and collaborating with other healthcare professionals. Managerial nurses need to reach comprehensive data and decide how best to use this data to improve quality in nursing care and contribute to their employees.
Keywords
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